Assure DQ

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  • 1.  Infogix Assure 9.1 API Processors not Recovering Until 3-5 minutes

    Posted 03-26-2019 11:59

    Hello,

    We have been seeing an issue within our Infogix Assure 9.1 environment where when we take the JVM offline for a certain node in WebSphere then the APIs will go into error status in the API Processor screen in the Assure app, but will recover within 3-5 minutes. It seems that the communication is lost between nodes for that 3-5 minute time frame. Has anyone else seen this type of behavior in their environments? Any insight is greatly appreciated for this issue. Thanks.

     



  • 2.  RE: Infogix Assure 9.1 API Processors not Recovering Until 3-5 minutes

    Employee
    Posted 03-26-2019 12:03

    Hi Ryan... Thanks for posting.  Just to double check, have you created a support ticket with the issues you are seeing? 



  • 3.  RE: Infogix Assure 9.1 API Processors not Recovering Until 3-5 minutes

    Posted 03-26-2019 12:20

    Hi Jeffery. Yes, we do have a case open with Infogix Support. We are working directly with some one currently. I just I would throw this out there and see if anyone else in the community has seen this behavior in their Assure environments. Thanks.