LAE

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Originally posted by: Wizardous

Hi,

I got an error while I am trying to activate professional trial license manually. The error message after I browse and verify the license file on my desktop, is below.

Can not find LAE_TRIAL.lic in C:\Users\XXXXXXXX\AppData\Roaming\Lavastorm

Regards,

�zg�n

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: Tim Meagher

Hi,

At what stage during the application of the license do you receive this error?
Is this prior to or after the initial warning asking if you really want to apply the license on the LAE instance running at the specified server & port?
Is this prior to or after the dialog in BRE which displays the old license details and new license details side by side to confirm that you want to accept the override?

For the error you mentioned, where are you seeing this - is this in a dialog in BRE, in the BRE console log, or in the server's log?

Regards,
Tim.

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: Wizardous

Hi Tim,

I want to add that, there seem no license (not even free public) when I start BRE.

Is this prior to or after the initial warning asking if you really want to apply the license on the LAE instance running at the specified server & port?
After asking me to overwrite license.

Is this prior to or after the dialog in BRE which displays the old license details and new license details side by side to confirm that you want to accept the override?
Error is prior to this step.

For the error you mentioned, where are you seeing this - is this in a dialog in BRE, in the BRE console log, or in the server's log?
It pops up with a window telling "Can not find LAE_TRIAL.lic in C:\Users\XXXXXXXX\AppData\Roaming\Lavastorm"


Thanks

�zg�n

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: Tim Meagher

Hi,

I'm not sure why you would be getting that error.
I searched the codebase just to check if I can see anywhere where this error might be coming from - but couldn't find any matches.
This would indicate that the error is coming directly from Windows, but I'm not sure why that would occur.

I thought maybe it could be due to lack of permissions on that directory, but at least on the version of BRE I am using, that would give me a different ("Permission denied") error.

You might need to get onto Lavastorm Support to see if they can help investigate this for you.


However... for the moment, you should be able to manually copy the license file into:Where <LicenseDirectory> is the directory where the LAE server is configured to look for it's licenses.

For a Desktop installation:
If you are using a desktop install, then you can determine what this directory is, by looking in <LAE Installation Directory>/setBrainEnv.bat.
The license directory will be specified in the line:
For a Server (unix) installation:
If you are using a server installation, then you can determine what this directory is by looking in <LAE Server Installation Directory>/.profile.lavastorm
The license directory will be specified in the line:This defaults to the <LAE Server Installation Directory>/license directory.


Therefore, if <LicenseDirectory> is C:/users/me/AppData/Roaming/Lavastorm, and you are using a 4.6 LAE desktop installation, then you should just need to copy your license file to:Hope this helps,
Tim.