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  • 1.  Strange Login screen problem

    Employee
    Posted 04-25-2012 15:40

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Tvandenberg

    Hi All,

    We are seeing strange problems after installing the software on Windows 7. It mostly happens on Dell systems. After installing the login screen appears somewhat scrambled. See screenprint/attachment. When going into the software itself (which is a problem with the logon screen) some other screen are also like the login screen. We are unable to work with your software on these systems!

    Has anyone seen this? And maybe now a solution. it is a big issue.

    Please help anyone,

    Regards,

    Ton
    Attachments:
    Login.jpg


  • 2.  RE: Strange Login screen problem

    Employee
    Posted 04-26-2012 06:38

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    Ton,

    This looks like an appropriate issue for Lavastorm Support.
    I recommend submitting this issue to Technical Support. Please be sure to include:
    Product
    Version,
    system information,
    The above screenshot,

    Support will open a ticket and get back to you as soon as possible.
    Regards,
    Timon Koufopoulos