LAE

Welcome to the LAE community!  Please feel free to start a discussion in the discussion tab or join in a conversation.

Discussions

Members

Resources

Events

 View Only
  • 1.  BRS could not be saved.

    Employee
    Posted 08-16-2012 05:00

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: ThomasT

    I suddenly get this message when trying to open one of my most frequently used graphs.
    I can click ok, but then the graph will not load.

    I can open other graphs as usual..

    Any ideas?


  • 2.  RE: BRS could not be saved.

    Employee
    Posted 08-16-2012 05:32

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Tim Meagher

    Hi,

    What version of the LAE are you using?
    Also - can you send a copy of the graph (if it contains sensitive information etc, then you can send it via private message).
    I'm not 100% sure, and haven't done a full check through the release notes, but I think there was a bug - which could be what you are seeing - which was fixed in one of the latest versions of the LAE.

    Anyway, if you send through the graph, I can take a look & see if I can see anything that stands out.

    Regards,
    Tim.


  • 3.  RE: BRS could not be saved.

    Employee
    Posted 08-17-2012 02:10

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: ThomasT

    I am using 4.5.2.
    Sending you a copy of the BRG..


  • 4.  RE: BRS could not be saved.

    Employee
    Posted 08-20-2012 00:49

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: ThomasT

    As i wrote to you Tim.
    The graph is to big to fit into a PM.

    There is some development:
    When saving the graph with a new name it will open once, and the next time you try you firts will get the error (BRP file could not be saved) and the (BRS File could not be saved).


  • 5.  RE: BRS could not be saved.

    Employee
    Posted 08-20-2012 07:40

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: stonysmith

    Open the BRP file with Notepad or some other text editor.
    Look at the lines that say something like this:
    file=C:\space\brain\tmp\BRE\brs\cleanup_email_run4 fd0e736677b6278.brs

    Make sure that path is correct for where the Lavastorm temp folders were actually installed.
    You can edit those lines and set them to the correct folder.
    Sometimes that makes this problem go away for this single graph.. you'll have to repeat for other BRPs.


  • 6.  RE: BRS could not be saved.

    Employee
    Posted 08-28-2012 03:52

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: ThomasT

    I have no text at all that is similar to "file=C:\space\brain\tmp\BRE\brs\cleanup_email_run 4 fd0e736677b6278.brs"
    I even tried searching for "tmp\BRE" (Without qoutes), but it cant even find that.
    Where is it placed in the file?


  • 7.  RE: BRS could not be saved.

    Employee
    Posted 08-28-2012 06:09

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: stonysmith

    Can you attach your BRS file here?


  • 8.  RE: BRS could not be saved.

    Employee
    Posted 08-28-2012 06:30

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: ThomasT

    I cant really do that... i cant find the function?
    And, the text becomes to big to paste as text..


  • 9.  RE: BRS could not be saved.

    Employee
    Posted 08-28-2012 07:09

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: stonysmith

    Press Reply, then the button "Go Advanced" under the message box.
    or.. if you want.. just email it to me: ssmith at lavastorm.com