LAE

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Originally posted by: PGeee

Node Help has never worked for me, the log shows lots of groups of sttements such as this (see below). And In the interm, where is the node help data please so I can open manually? The brainscript pdf does not really assist with the actual options and constructs available in each node

Traceback (most recent call last):
File "helpViewer.py", line 62, in <module>
File "helpViewer.py", line 60, in main
File "helpViewer.py", line 31, in NavigateToFile
File "win32com\client\dynamic.pyc", line 437, in __call__
File "win32com\client\util.pyc", line 80, in __init__
pywintypes.com_error: (-2147467262, 'No such interface supported', None, None)

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Originally posted by: mermacora

Hi PGeee

Help for nodes in the core.brg library can be found in:
<install-base>/BRAIN/lib/brain/bre/help/graphs/core/main.html
where <install-base> is C:/Program Files/Lavastorm/BRAIN 4.1 by default.

We suspect your problem may be a corrupt brain helpers directory. The default path for brain helpers is:
C:\Program Files\Lavastorm\BRAIN 4.1\BRAIN\bin\Win32\brainHelpers

You could try deleting the contents of this directory and either reinstall the application or grab a copy from another working installation.

Let us know if this doesn't resolve the issue.

Cheers,
Mario Ermacora

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Originally posted by: lmead

Hello;

I have been using version 4.6 for a couple of weeks and now the help system is broken. I'm not sure what changed. I have tried reinstalling the app, but it still errors, producing the following text in the helpViewer.exe.log file:

Traceback (most recent call last):
File "helpViewer.py", line 65, in <module>
File "helpViewer.py", line 63, in main
File "helpViewer.py", line 41, in NavigateToFile
File "win32com\client\__init__.pyc", line 113, in DispatchEx
pywintypes.com_error: (-2147023706, 'A system shutdown has already been scheduled.', None, None)

Any assistance would be greatly appreciated.

Thank you;

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Originally posted by: aorlovsky

I have a couple questions, the answers to which might help diagnose the problem you're experiencing with the help system:
1. When does this happen? When you try to view help from BRE? Which kind? BRE, BRAINscript or graph help? All graphs or just some?
2. Which version of LAE did you install? What version number in comes up in the BRE About dialog box?
3. Do you have other versions of LAE installed on your machine?
4. In 4.6.0 all help files are installed in <USER>\AppData\Roaming\Lavastorm\brain\bre\help. Are they there? Can you view, for example, bre\main.html? There should also fresh contents in bre\XSLT and bre\ui after your 4.6 install.

Also see Mario's reply above. In 4.6 the directory where the helpGenerator is located is now \bin\windows-x86-32\laeHelpers, but it's still good advice. What do you get if you issue the command 'dir help* ' in that directory.

Alex Orlovsky