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  • 1.  Losing Data

    Employee
    Posted 11-16-2011 13:14

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: JAWILBUR

    When I close my LavaStorm Client version 4.5 after saving the file. I lose the data within my completed nodes. How can I stop this from happening?


  • 2.  RE: Losing Data

    Employee
    Posted 11-16-2011 14:33

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    Good Day,

    You are using the Lavastorm Desktop product?

    If you mean "data" as in the output of your nodes that you can bring up in your BRD Viewer, those files are generally handled by your Preferences setting, on the Execution tab, Temp File Handling. Normal and lazy should leave your files alone, Aggressive will delete some.

    If you reran your graph, or one of the nodes, that will delete them. But if you run your graph and save it, then close down LD, then bring it back up and reload your graph, those files should still be there.

    What are your preferences set for Temp File Handling?

    Regards,
    Timon Koufopoulos
    MDS Lavastorm Support.


  • 3.  RE: Losing Data

    Employee
    Posted 11-16-2011 14:44

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: JAWILBUR

    Thanks for the reply.

    Yes, I am using a Lavastorm desktop product and by data I do mean the output from a node. I just changed my preference from Normal to Lazy, Should I keep the "Automatically Delete Temp Files" checkbox selected as well?


  • 4.  RE: Losing Data

    Employee
    Posted 11-16-2011 14:56

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    I have mine set at Normal and with the Automatically.... checked ON. It is harmless to try. If you have it set to lazy you should definitely see your files.

    Can you cause this to happen deliberately, or is it at all sporadic?

    -Timon


  • 5.  RE: Losing Data

    Employee
    Posted 11-17-2011 12:23

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: JAWILBUR

    Nope I cant deliberately do it, changing my settings didnt work, lost my files when I opened my graph this morning


  • 6.  RE: Losing Data

    Employee
    Posted 11-17-2011 12:25

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    Jim,
    As you opened a Support ticket on this issue, we will pursue it through the Support group.
    -Timon