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  • 1.  Help Server for 4.1.6 won't work!

    Employee
    Posted 03-16-2010 21:33

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Iain Sanders

    I have restarted the computer and tried opening different BRE graphs but the server remains offline. All my network drives are online.

    Please advise how to restart the server!

    Many thanks!

    Iain


  • 2.  RE: Help Server for 4.1.6 won't work!

    Employee
    Posted 03-16-2010 21:59

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: rboccuzzi

    Are you only trying to connect to the server that is started by BRE automatically, or are you trying to start is yourself with the BRAIN Server shortcut in the start programs? If you are trying with BRE, are you doing it only but starting BRE by clicking on an existing graph? I believe there is currently an outstanding bug that BRE will not launch the server under those circumstances, you need to launch BRE alone.

    Cheers
    Rich


  • 3.  RE: Help Server for 4.1.6 won't work!

    Employee
    Posted 03-17-2010 12:09

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Iain Sanders

    I have tried launching the program without loading any specific graph, but the server is still not loading.

    Do I need to reinstall the software?


  • 4.  RE: Help Server for 4.1.6 won't work!

    Employee
    Posted 03-17-2010 12:59

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    Iain,

    The windows server console scrolls an activity log. If you bring up the BRAIN Server Console (double-click the indicator icon on the taskbar) and use the Restart button, what does it show?

    When installing BRAIN, there is an option on whether to install java components (this would be unset if the installer detected a useable java). Did you do a full install of all components?

    Regards
    Timon Koufopoulos
    MDA Support.


  • 5.  RE: Help Server for 4.1.6 won't work!

    Employee
    Posted 03-17-2010 13:06

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Iain Sanders

    Hi there,

    When I select the server from the drop-down menu and click connect, I get the following BRE Error:

    "Unable to connect to any server in the farm"


  • 6.  RE: Help Server for 4.1.6 won't work!

    Employee
    Posted 03-17-2010 13:11

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: timonk

    Iain,
    Apologies, I wasn't clear enough.
    On the Windows taskbar, the BRAIN server gets its own little icon as one of the running applications. It looks like a little green, or red (if it is running or not) traffic light. Look in the section next to the time/day/date where active service icons go.

    If you double click on THAT, it will maximize the BRAIN Server Console. That is where the activity log is held I'm asking about. If the server isn't starting up, it should show an error there. If it IS running, it should show that all is fine.

    -Timon