LAE

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Originally posted by: dialpemo

Hi I have installed lavastorm server in a centos virtual server. Lavastorm it starts ok however the bre says that it cannot connect to it, I have check everything including the hostname the users and I can ping to the ip address but the bre still says that it cannot connect to it. any suggestions do I need to configure the linux enviroment in any specific way.

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Originally posted by: ejones

I recently installed LAE in a RedHat virtual server and ran into exactly this situation. (So, this is after figuring out how to connect to the RedHat server with PuTTY and after starting LAE which you've evidently gotten past)

It turned out that by default in RedHat there is a firewall set up and blocking all but a few ports, which meant that port 7721 is blocked and I had to unblock it. So here are my notes on how to deal with this.

The firewall is configured in the file named /etc/sysconfig/iptables

Modify the file with a user that has root privileges and enter the following line near the line that opens up the SSL port 22.
-A INPUT -m state --state NEW -m tcp -p tcp --dport 7721 -j ACCEPT

Then refresh the firewall settings with the command:
service iptables restart

To verify that the port is open you can enter this command:
iptables -L -n
The output should contain a line similar to the following:
ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:7721

To see the LAE server process id and the port it is using enter the this command:
netstat -tulpn
A line in the output shown below indicates that the LAE server process identified by id 5119 is using TCP port 7721.
tcp 0 0 :::7721 :::* LISTEN 5119/java


I hope this helps.

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Originally posted by: dialpemo

Thank you that solved my problem

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Originally posted by: ejones

Great to hear that.

One thing I can add, to help with trouble shooting this type of thing, is I've used the telnet command. Once you have set up the telnet command in Windows you can test a connection to any port with the command
telnet <server> <port>

If the connection times out, you know the port is not reachable and maybe a firewall is blocking it, the VPN is down or somehow you aren't on the same network. And it is easier to get support fixing the problem by talking about this test than by talking about LAE being unable to connect when that support person doesn't know anything about LAE.

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Originally posted by: ryeh

This was very helpful! If you plan on connecting to the logistics manager (LAE 5.0), you'll need to add lines for 8080 and 8089 as well.