LAE

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Originally posted by: Cindy

Hello,

I was having trouble with a graph and realized that I had missed an update (we are using 4.5.3 and I had not moved from 4.5.1). To install the newer version, I uninstalled the older one. Unfortunately, the install for 4.5.3 is hitting errors and will not install. I don't know how to resolve. HELP!

error: Error opening for writing

C:\Program files.....\windows-x86-32\laeHelpers\_hashlib.pyd

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Originally posted by: stonysmith

What errors?

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Originally posted by: Cindy

I just posted the error message to the original message. If I skip this message, by choosing "skip", I get another similar error immediately.

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Originally posted by: AdamParker

I was able to resolve this with Cindy over the phone. Just needed to redownload the client as it looks like the original was corrupt in some way.

Adam

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Originally posted by: Cindy

THANK YOU! Saved my day!