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  • 1.  License Expiration Warning

    Employee
    Posted 10-28-2016 08:31

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: Brad Brezinski

    We have an enterprise installation of version 5.1. We are getting a "License Expiration Warning" when opening BRE on a few users. How long is the grace period to renew after the day. Will BRE continue to work on their computers after the expiration date? Thanks


  • 2.  RE: License Expiration Warning

    Employee
    Posted 10-28-2016 09:01

    Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

    Originally posted by: stonysmith

    The "grace period" is BEFORE the expiration. On the day of expiration, no users will be able to connect with BRE (they will be prompted to update the license) and no batch jobs will execute.

    When you get the expiration warning, there should be a button there to request an update. It will copy a bit of information to the clipboard which you can then send to license@lavastorm.com requesting the update.

    They will send you an updated license file which you can copy to the server.
    OR... after our side is reset, you can usually just go back thru the same warning screen and re-enter your activation key... BRE will apply it to the server.