LAE

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Originally posted by: ANTARA MALLIK

Hi All,

I am facing an issue wherein the login node that we use for logging in into SFDC in Lavastorm is unexpectedly very slow. Haven't faced this issue earlier and the node used to run in max. 5-10 secs of time, but now it is taking almost 20-25 mins, though nothing has been changed in its configuration.

I am using lavastorm 4.6.1 version presently for this.

Please could you suggest on this?

Thanks and Regards,
Antara Mallik

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: ejones

That is interesting. It is good to know that you are still able to query Salesforce. But that is a very significant, and likely unreasonable difference in response time.

Based on what you are saying, I don't believe there is anything on the Lavastorm side that has changed. It was working before in 5 to 10 seconds and now it is 20 to 25 min. So I don't see any way to avoid claiming that something is different with the Salesforce side of this. So this starts to be complete speculation. Has the amount of data in Salesforce increased crossing some threshold causing Salesforce to store it differently? Is there something on the network that changed either internally or externally to Salesforce. I suppose it is possible something on your network changed.

AND, I hope you are working to upgrade to version 6.1 because of the planned change to TLS support at Salesforce. The nodes in 6.1 use a different set of API calls. I am curious whether they work faster and get you back to the expected 5 to 10 second times.