LAE

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Originally posted by: abhisek

In LAE 5.1, using lal1 node send email+, I am receiving an issue 503. Details below.

DEBUG: Node created. Duration: (1)

DEBUG: Setting up node

DEBUG: Node setup. Duration (24).

DEBUG: Running node

ERROR: SMTP check reply Permanent error: (503 5.5.2 Send hello first
)
Error Code: ls.brain.node.sendEmailPlus.errorSmtpPermanent

DEBUG: Cleaning up node

DEBUG: Node cleaned up. Duration (0)

DEBUG: Destroying node

DEBUG: Node destroyed. duration (0)

INFO: Node failed.
Error Code: brain.nodeFailed


What is the resolution for this issue? What I need to configure in the Client LAE system to debug it? To I need check any specific OS services is running, or firewall port exception or any other setting.

I am executing it in Win 2007 system using LAE 5.1

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: awilliams1024

Can you provide the node configuration (with obfuscated info for sensitive elements e.g. server address, etc).
Does the server require authentication or is it open? - If it is open then ensure you are not sending the username and password when it is not required by the server.
Are you using an encrypted connection (TLS or SSL) to the server?
Is the SMTP server hosted outside your network? If so you may require outgoing pin-holes for both SMTP server port #25 and the SSL connection port (default #465).

Note: This was originally posted by an inactive account. Content was preserved by moving under an admin account.

Originally posted by: abhisek

Final resolved it. This was issue with the LAL plugin. There was bug related to SMTP "Send Hello first". This was resolved from the LAL version 26.
I have updated the LAL for LAE 5.X version to latest one and this resolved the issue.

Thanks William.