MapInfo Pro

I am trying to login to the API services but the application is trying to use internet explorer and this is causing javascript errors. This prevents you from logging in. See screenshot:

See Attachment

 

Can you switch the embedded browser to Edge or Chrome?

Alternatively, could I add the keys in a setting file somewhere to bypass the web login?

@David ONeill?, can you have a look at this one?

Do we require users to have Internet Explorer installed? 

We looked at our options for using the user selected default browser but we need up using Internet Explorer to handle the login because that is the default browser that our UI engine uses for embedding web pages in our UI and it is the one browser that we can normally rely on being installed on the user's machine. When MapInfo Pro is installed, we are specifying that the built in control use IE 11 (which does not have the scripting errors) as the browser engine. If the user does not have IE 11 installed the app falls back to using the newest version that the user has installed but we have found that the login page displays scripting.

See Attachment This is my IE browser version.

Hi Paul,

If you are comfortable looking in the Windows Registry, could you tell me if you have the following registry key and what the Data value is for the key?

 

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION\MapInfoPro.exe

Hi, Yes I do have that setting and I believe the answer is 2af8 (Hexadecimal) Paul

The value should be 2af9. Changing the key to this value will hopefully fix the issue for you. Did you have any problems when you installed or the first time you started MapInfo Pro?

Thank you that has worked. I think the setting was probably created by a much earlier version. I think the install was ok actually but then it didn’t do much with the built in browser that I saw. Thanks.