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  • 1.  Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 10:42
      |   view attached

    Hi all,

    i am beginner and have an issue with the "Show When" feature (not the condition).
    We have to change the Datafield in the condition like the example field below:

    old: ONLINE  --> new: IS_ONLINE

    With the old field the condition worked fine. If i switch to the new field, the whole paragraphs are greyed out even the paragraphs above the current level.
    Anybody have an idea for the reason?

    We use an XML-File and the values comes directly from the XML-Datafield.

    regards

    kvlkvn



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------


  • 2.  RE: Feature "Show When" deactivate all paragraphs

    Employee
    Posted 07-13-2023 13:06

    Have you tried updating the data Format and rebuilding the dictionary?



    ------------------------------
    MARLA DIBELLO
    Precisely Software Inc.
    Troy NY
    ------------------------------



  • 3.  RE: Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 13:42

    Yes, I have. I checked also the Data Map. It looks fine.



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------



  • 4.  RE: Feature "Show When" deactivate all paragraphs

    Posted 07-13-2023 13:46

    The value of the new Field is shown on MouseOver.



    ------------------------------
    Yildiray Kalkan
    Knowledge Community Shared Account
    ------------------------------



  • 5.  RE: Feature "Show When" deactivate all paragraphs

    Employee
    Posted 07-13-2023 15:55

    Make sure the publication is looking at the new sample data.  If there is still an issue, I suggest opening a case with support.



    ------------------------------
    MARLA DIBELLO
    Precisely Software Inc.
    Troy NY
    ------------------------------