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  • 1.  Excel Add-in can't login Evolve.

    Posted 04-10-2024 23:30

    Hi, when click Studio in Excel Add-in, system showing error message that I can't login Evolve, see screen shot below.



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    Kitty Xu
    Eli Lilly & Company
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  • 2.  RE: Excel Add-in can't login Evolve.

    Employee
    Posted 04-11-2024 00:58

    Hi Kitty, 

    It looks like this support article has the solution to the error: https://customer.precisely.com/s/article/Evolve-The-underlying-connection-was-closed-An-unexpected-error-occurred-on-a-send-360053470691?language=en_US

    Thanks,



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    Maria Ebner
    Precisely Software Inc.
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    Original Message


  • 3.  RE: Excel Add-in can't login Evolve.

    Posted 04-12-2024 00:23

    Thank you, Maria, it works now as I followed the support article. 



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    Kitty Xu
    Eli Lilly & Company
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    Original Message