Data360 Analyze

 View Only

  • 1.  Data360 Analyze - 3.16.1 - Performance / Deadlocks / Stability

    Posted 08-12-2025 15:08

    Uniti, previously known as Windstream, has been a long-time user of Lavastorm and now Data360 Analyze. Recently, in June, we upgraded our system from version 3.12.4 to 3.16.1. Since the upgrade, we've observed a significant decline in the stability of the product. We're encountering frequent deadlocks that require restarting the application two or even three times a week to resolve.

    Has anyone else upgraded to version 3.16.x? If so, have you noticed any setbacks in the product's performance or overall stability?



    ------------------------------
    Kevin McAlexander
    Director - IT
    Windstream Communications
    North Little Rock AR
    ------------------------------


  • 2.  RE: Data360 Analyze - 3.16.1 - Performance / Deadlocks / Stability

    Employee
    Posted 08-13-2025 11:29
    Edited by Stony Smith 08-13-2025 11:31

    Kevin.. there was a hotfix created to address this specific issue.   The file named LAE-36387_3.16.1_Hotfix.zip is available from data.precisely.com

    This was happening to another customer across nearly a dozen servers, and they've not reported the lockup since they applied the hotfix.