Assure DQ

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  • 1.  ER Single Sign On through Microsoft Edge

    Posted 07-27-2021 12:09

    Hello

    Today, MassMutual ER users have to launch via Internet Explorer because this is the only browser setup that allows for the single sign on from Okta to Infogix ER. Internet Explorer is no longer supported so we need to start using a new browser in order to access ER. When we access via EDGE the single sign on does not work. are there settings that need to be configured in EDGE and JAVA to allow ER to open via EDGE?



  • 2.  RE: ER Single Sign On through Microsoft Edge

    Employee
    Posted 07-28-2021 07:13

    Hi Parker,

    There is an open support ticket for this issue, we will get back to you with the updates.



  • 3.  RE: ER Single Sign On through Microsoft Edge

    Posted 01-14-2022 08:11

    Was there ever a solution provided for this?   Travelers is moving to OKTA and uses Chrome as a browser.



  • 4.  RE: ER Single Sign On through Microsoft Edge

    Employee
    Posted 01-14-2022 11:37

    Hi Tom,

    I believe the following article may be of use for your scenario :

    https://support.infogix.com/hc/en-us/articles/1500009299341-Configure-Control-Products-with-OKTA-AUTHO-SAML

    If I am mistaken, let me know and we can review other options together.

    Matthew Kennedy