Data360 Analyze

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  • 1.  Unexpected application error

    Employee
    Posted 01-27-2022 07:03

    Hi,On starting Data360 Analyze, we are continuously getting below error of "Application has stopped working" because of which workflows are not running & not performing any action. We have restarted the machine and Data360.Please advise to resolve this application error.



  • 2.  RE: Unexpected application error

    Employee
    Posted 02-02-2022 05:54

    Hi Himangi,

    I recommend opening a support case in this instance. Please note, support may require a few items to assist in troubleshooting; Due to potentially sensitive information being shared we can continue the conversation within the case once opened.

    Matthew Kennedy



  • 3.  RE: Unexpected application error

    Employee
    Posted 03-01-2022 07:10

    Hi Matthew, how to open a support case for this error?



  • 4.  RE: Unexpected application error

    Employee
    Posted 03-01-2022 07:28

    Hi Himangi,

    Support tickets are submitted through the "ask a question" link, located in the upper right corner of the support site. Within this page, you will want to select the third option : 

    Product Support Ticket

    Matthew Kennedy