Precisely Enterworks

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  • 1.  Precisely EnterWorks Version Support

    Posted 10-24-2024 17:17


    October 2024

    Precisely EnterWorks Version Support

    Announcement

    In order to provide clarity and predictability about the supported versions of Precisely EnterWorks, we are sharing this table with specific support dates for various Precisely EnterWorks versions. 

    Version

    Release Date

    Support End Date

    Supported/Tested Upgrade Path

    10.2

    7/6/2020

     Out of support

    10.2.x to 10.3, 10.4

    10.3

    1/27/2021

     Out of support

    10.3.x to 10.4, 10.5

    10.4

    6/29/2021

    12/31/2024

    10.4.x to 10.5, 11.0

    10.5

    7/29/2022

    12/31/2025

    10.5.x to, 11.0, 11.1

    10.6

    2/17/2023

    12/31/2024 * fixes against 11.0

    10.6.x-11.0, 11.1

    11.0

    2/29/2024

    12/31/2027

    11.0 to 11.1

    11.1

    7/25/2024

    12/31/2027 

    11.1 to Next Release

    We encourage our Precisely EnterWorks customers to upgrade regularly to the most recent version and service packs.  All product releases will be announced using the Precisely support communities.

    Our support team will continue to provide best efforts to assist customers with all licensed EnterWorks customers – regardless of version.  Bug fixes and security fixes/enhancements will only be made against supported versions. 

    Contact Information

    If you would like technical assistance, please contact the Precisely Global Support team at Precisely Support.

    Product documentation is available in the Precisely Help Center at help.precisely.com. 



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    Jonathan Goldberg
    Precisely Software Inc.
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  • 2.  RE: Precisely EnterWorks Version Support

    Employee
    Posted 10-24-2024 17:18
    Great 
    David Sultan
    Senior Product Manager

     






  • 3.  RE: Precisely EnterWorks Version Support

    Posted 10-25-2024 09:51

    Hello,

     

    We are on EnterWorks 10.6.  There will be limited support after 12/31/2024?  But 10.5 is fully supported to 12/31/2025?  Is this a typo?  Why would the older version be supported longer?

     

    Thank you,

     

    Joe McHugh

    743-444-5046

    joseph.mchugh@volvo.com

    MDM Solution Engineer

    Volvo Group

     

     

     






  • 4.  RE: Precisely EnterWorks Version Support

    Posted 10-25-2024 10:12

    Hi Joe - great and common question!  Our v10.6 release is being supported with fixes against 11.0 and 11.1 instead of service releases against 10.6.  While the numbering scheme is off, the 10.6 to 11.x upgrade is considered a minor and in-place update.  In hindsight, 10.6 should have been 11.0.  We have learned from this confusion in numbering, and we have a solid plan to better name our releases in the future to avoid this confusion.  



    ------------------------------
    Jonathan Goldberg
    Precisely Software Inc.
    PEARL RIVER NY
    ------------------------------