Global Announcements

We've just launched a Precisely AI Studio forum, and we'd love for you to join! What is Precisely AI Studio? It's a growing collection of ready-made AI agents, apps, and skills that help you build data solutions using Precisely capabilities. Whether you're already exploring AI Studio or simply curious, ...

🧭 We're excited to announce the launch of our new Get Started with Support page, designed to help new and existing customers quickly access the resources they need to work effectively with Precisely Support. Whether you're opening your first support case, looking for product resources, or ...

We're excited to share that Precisely has introduced enhanced Customer Support Plans, giving organizations more flexibility, faster response times, and access to deeper technical expertise, with options designed to support businesses at every level. With tiered plans ranging from Standard to Advanced ...

With January 14 just one week away, here's a quick recap of what to expect and resources to help you prepare. What's Changing New cases will no longer be accepted via email starting January 14, 2026. You'll still receive email updates and can reply or update your case online. What You Can Do ...

As a follow-up to our November 10 post, please note that beginning January 14, 2026, new cases can no longer be submitted via email. This change affects case creation only. You will still receive email updates and can reply or update your case online. We invite you to start using the case submission ...

To ensure faster response times and a more consistent support experience for all customers, new case requests will no longer be accepted via email starting January 14, 2026. This change applies only to case creation. You will continue to receive email notifications for case updates and can reply via ...

🧭 We're excited to announce the launch of our new Get Started with Support page, designed to help new and existing customers quickly access the resources they need to work effectively with Precisely ...

The Support website's Product pages have been enhanced to provide a focused experience when navigating product resources. Each product page now contains content and links tailored specifically to that ...

With a focus on user experience, the Precisely Support website has undergone several updates over the past year. I encourage everyone to explore the latest website features, including: Customer ...