MapInfo Pro

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  • 1.  No-entry sign cursor

    Posted 11-28-2022 05:52
    Hello, my cursor has morphed into a no-entry sign, and I can't engage with the program at all. Could anyone help me to understand what on earth I did?  Thank you.

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    Jo Stephen
    Knowledge Community Shared Account
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  • 2.  RE: No-entry sign cursor

    Employee
    Posted 11-29-2022 01:31
    Hi Jo

    Do you get this cursor immediately when you start MapInfo Pro?

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    Peter Horsbøll Møller
    Principal Presales Consultant | Distinguished Engineer
    Precisely | Trust in Data
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  • 3.  RE: No-entry sign cursor

    Posted 11-29-2022 03:50
    No, I was entering data into a browser, and it just happened. I'd been working in the programme for over an hour.

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    Jo Stephen
    Knowledge Community Shared Account
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  • 4.  RE: No-entry sign cursor

    Employee
    Posted 11-30-2022 02:50
    Sorry, I have no good idea what happened.
    Did it ever give you back control or did you have to shut the program down?

    Can you please let our support know about this? You can reach them at support@precisely.com.

    Thanks

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    Peter Horsbøll Møller
    Principal Presales Consultant | Distinguished Engineer
    Precisely | Trust in Data
    ------------------------------



  • 5.  RE: No-entry sign cursor

    Posted 11-30-2022 03:36
    I had to shut it down via Task Manager and lost my work. 
    Thanks.

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    Jo Stephen
    Knowledge Community Shared Account
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