Assure DQ

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  • 1.  Infogix Assure Client V9R3 apply patch failed

    Posted 10-13-2020 07:09

    Attempting to apply the following patch for Infogix - Assure 9.3 Fixpack: IA-9.3-21543-0.

    Submitting the following command from bin folder. 

    ./update-product.sh -c UNIT apply IACZ-9.3-21543-0 IA

     

    Getting the following error 

    BUILD FAILED
    /PX3RSC/usr/lpp/SYSC/infogix/assure/V9R3/InfogixClient/components/BuildScripts/build-solution-client-imported.xml:1914: The following error occurred while executing this line:
    /PX3RSC/usr/lpp/SYSC/infogix/assure/V9R3/InfogixClient/components/BuildScripts/build-solution-client-imported.xml:1879: Unable to find update: /PX3RSC/usr/lpp/SYSC/infogix/assure/V9R3/InfogixClient/maintenance/updates/IA/IACZ-9.3-21543-0.zip

     

    Background information

     

    Subdirectories for product stored in the following parent directory.

    /usr/lpp/SYSC/infogix/assure/V9R3/InfogixClient

     

     

    The working directory utilizes symbolic links as the folders maintenance and tmp are located elsewhere.  

     

    maintenance symbolic link that point to the following /var/AM/infogix/assure93/maintenance

     

    tmp symbolic link that point to the following /var/AM/infogix/assure93/tmp

     

    /var/AM/infogix/assure93 - 

     

     

    PATCH LOCATION - Actual directory containing patch can be found in /var/AM/infogix/assure93/maintenance/updates/IA

     

     

     

     



  • 2.  RE: Infogix Assure Client V9R3 apply patch failed

    Employee
    Posted 10-13-2020 07:13

    The last screenshot shows that IACZ-9.3-21543-0 is a directory instead of a zip file. Can you remove the directory and add the IACZ-9.3-21543-0.zip file to same location?



  • 3.  RE: Infogix Assure Client V9R3 apply patch failed

    Posted 10-13-2020 07:37

    I apologize didn't realize this was submitted on the community page. 
    Please delete this post. I have submitted a separate request for this issue. 

    Thank you



  • 4.  RE: Infogix Assure Client V9R3 apply patch failed

    Employee
    Posted 10-13-2020 08:18

    This location works too - it keeps the information public in case other users have the same question. I see in the ticket that you referenced that the error message above was resolved. Since the new issue was reported as a ticket, we'll continue there.