Spectrum Spatial (SSA/LIM)

Hi everyone hoping someone can help here with the install of a fresh install of spectrum spatial Analyst.  20.1 on MS server 2019.
Java installed OK
Variables completed OK
The Platform installed OK and runs fine, I have installed the license file which is also fine.
The admin account is correct and so is password
However I cannot get past this (see attachment), I have tried everything I can think of but it will not pass the test.

What am I missing I thought I did everything by the book exactly, ?
But I must be missing something?

------------------------------
Russell Ferguson
Ararat Rural City Council
Ararat VIC
------------------------------

Russel,

I'm certainly not an expert on these things but have you tried replacing gis.ararat.vic.gov.an with localhost and see if the test connection works that way. Assuming of course you are on the server Spectrum is installed on.  If it does at least you'll know it's a DNS/firewall type issue rather than Spectrum itself.

HTH

Nick
​

------------------------------
Nick Hall
Mapchester LTD
nick.hall@mapchester.co.uk
------------------------------

Original Message:
Sent: 04-19-2021 02:26
From: Russell Ferguson
Subject: Installation of spectrum spatial 20

Hi everyone hoping someone can help here with the install of a fresh install of spectrum spatial Analyst.  20.1 on MS server 2019.
Java installed OK
Variables completed OK
The Platform installed OK and runs fine, I have installed the license file which is also fine.
The admin account is correct and so is password
However I cannot get past this (see attachment), I have tried everything I can think of but it will not pass the test.

What am I missing I thought I did everything by the book exactly, ?
But I must be missing something?

------------------------------
Russell Ferguson
Ararat Rural City Council
Ararat VIC
------------------------------

Original Message:
Sent: 4/19/2021 5:43:00 AM
From: Nick Hall
Subject: RE: Installation of spectrum spatial 20

Russel,

I'm certainly not an expert on these things but have you tried replacing gis.ararat.vic.gov.an with localhost and see if the test connection works that way. Assuming of course you are on the server Spectrum is installed on.  If it does at least you'll know it's a DNS/firewall type issue rather than Spectrum itself.

HTH

Nick
​

------------------------------
Nick Hall
Mapchester LTD
nick.hall@mapchester.co.uk
------------------------------

Original Message:
Sent: 04-19-2021 02:26
From: Russell Ferguson
Subject: Installation of spectrum spatial 20

Hi everyone hoping someone can help here with the install of a fresh install of spectrum spatial Analyst.  20.1 on MS server 2019.
Java installed OK
Variables completed OK
The Platform installed OK and runs fine, I have installed the license file which is also fine.
The admin account is correct and so is password
However I cannot get past this (see attachment), I have tried everything I can think of but it will not pass the test.

What am I missing I thought I did everything by the book exactly, ?
But I must be missing something?

------------------------------
Russell Ferguson
Ararat Rural City Council
Ararat VIC
------------------------------

Well I have no idea what it was, however I did a complete removal and reinstall and it is now working thank goodness.

------------------------------
Russell Ferguson
Ararat Rural City Council
Ararat VIC
------------------------------

Original Message:
Sent: 04-19-2021 08:14
From: Russell Ferguson
Subject: Installation of spectrum spatial 20

Thanks for the input Nick , yes i did try that one. Same issue. Used localhost, server name, and ip address with same result. The password and the user login to the platform ok too. So it's not that either.

Sent from my Samsung GALAXY S5 on the Telstra Mobile Network

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Original Message:
Sent: 4/19/2021 5:43:00 AM
From: Nick Hall
Subject: RE: Installation of spectrum spatial 20

Russel,

I'm certainly not an expert on these things but have you tried replacing gis.ararat.vic.gov.an with localhost and see if the test connection works that way. Assuming of course you are on the server Spectrum is installed on.  If it does at least you'll know it's a DNS/firewall type issue rather than Spectrum itself.

HTH

Nick
​

------------------------------
Nick Hall
Mapchester LTD
nick.hall@mapchester.co.uk

Original Message:
Sent: 04-19-2021 02:26
From: Russell Ferguson
Subject: Installation of spectrum spatial 20

Hi everyone hoping someone can help here with the install of a fresh install of spectrum spatial Analyst.  20.1 on MS server 2019.
Java installed OK
Variables completed OK
The Platform installed OK and runs fine, I have installed the license file which is also fine.
The admin account is correct and so is password
However I cannot get past this (see attachment), I have tried everything I can think of but it will not pass the test.

What am I missing I thought I did everything by the book exactly, ?
But I must be missing something?

------------------------------
Russell Ferguson
Ararat Rural City Council
Ararat VIC
------------------------------