MapInfo Pro

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  • 1.  Reinstalling an older MapInfo Licence Server version?

    Posted 05-02-2019 13:58

    ​We have updated our copy of the MapInfo Licence Server from v4.7 to v5.0, but found that it doesn't work (MapInfo times out when we try to check out a concurrent licence).  We've tried various fixes and diagnostics without luck, and have reached the stage that we want to roll back to the working version we had before.
    When we try to install v4.7 it says it can't install because a newer version is already installed.  If we uninstall v5.0, would it lose our activated concurrent licences?
    We could return the licences to Pitney Bowes before uninstalling, except that we often have trouble with the Automatic Activation method and have to fall back on the Email Activation which can take weeks for technical support to process.  Funnily enough, we'd like to get the licences back up and running again before that! :-)

    Any thoughts please?
    With thanks,
    Peter.



  • 2.  RE: Reinstalling an older MapInfo Licence Server version?

    Posted 05-02-2019 16:10

    In the end we got v5.0 working by hand-editing ​MILICSERVER.lic to add " PORT=6789" to the second line (the vendor line).  We suspect this was similarly set in v4.7, but that the v5.0 installation overwrote the file with a clean version and thus lost the setting.  Why we need this setting, nobody knows, but it is probably something unique to our particular set up.
    So all is well that ends well. :-)




  • 3.  RE: Reinstalling an older MapInfo Licence Server version?

    Posted 05-02-2019 18:47
    As further background, the Vendor port isn't set by default and will vary depending on the configuration of your firewall. Here's a knowledge article that provides further details on the process to edit the file.

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    Ashley Crane
    Regional Director, Software Support
    Pitney Bowes
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