Spectrum Spatial (SSA/LIM)

 View Only
  • 1.  Japan Tile gives error 'File not found: zspectrumconnectionz'

    Posted 06-05-2020 15:00
    Hi,
    I have been trying to install Spectrum 12.1 on Windows machine and in the Spatial Manager when I got to Japan I get this error:
    The other countries - Hong Kong, China, etc are not giving the same error.

    I used the streetpro_installer_v4.35_windows.exe installer and the SP_Display_Japan_202004.zip data file.

    Any ideas on what to do?

    Thanks,
    Fiona

    ------------------------------
    Fiona MacDonald
    SALESFORCE.COM
    San Francisco CA
    ------------------------------


  • 2.  RE: Japan Tile gives error 'File not found: zspectrumconnectionz'

    Posted 06-05-2020 16:13
    Fiona,

    ​When you ran the installer, it should have updated a file called a "connection" to point to where you installed the data files. When the connection file ships, it has this string in it as we don't yet know where you are going to put the data.
    In Spatial Manager, I would look for the connection file in that same Japan folder, open it and edit it to point to the disk folder where the .tab and other files are installed. The software uses the connection information (like a path) plus the individual name of each data file, to find it. Everything else should just work once that is correctly fixed.
    I can't explain why this did not happen at install time.

    ------------------------------
    Eric Blasenheim
    Spectrum Spatial Technical Product Manager
    Troy, NY
    ------------------------------



  • 3.  RE: Japan Tile gives error 'File not found: zspectrumconnectionz'

    Posted 06-05-2020 16:14
    To be clear, you edit the connection in Spatial Manager and not on the file system. The Spatial manager has a user interface for doing this.


    ------------------------------
    Eric Blasenheim
    Spectrum Spatial Technical Product Manager
    Troy, NY
    ------------------------------



  • 4.  RE: Japan Tile gives error 'File not found: zspectrumconnectionz'

    Posted 06-08-2020 14:31
    Oh that actually worked!!!

    Thank you - I have been struggling with this for weeks!!!

    ------------------------------
    Fiona Macdonald
    SALESFORCE.COM
    San Francisco CA
    ------------------------------