MapInfo Pro

  • 1.  what3words

    Posted 04-10-2021 07:25
    Hi, I know there was a discussion about this app previously but couldn't see an answer.  I downloaded the tool from the market place (and I have also registered for an API key).  However when I run the mbx I get the following error message :


    Any ideas?

    Thanks

    Nick


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    Nick Hall
    Mapchester LTD
    nick.hall@mapchester.co.uk
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  • 2.  RE: what3words

    Posted 04-12-2021 11:34
    Is this the latest version Nick?
    Not that they do versions but there was a new release last month.
    If you go to the Marketplace it should prompt you to update - if required.

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    John Ievers
    CDR Group
    Hope Valley, United Kingdom
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  • 3.  RE: what3words

    Posted 04-13-2021 07:46
    John,

    yeah downloaded the latest version - didn't help.  I've asked w3w if they know why......

    Have you got it working?

    Nick

    ------------------------------
    Nick Hall
    Mapchester LTD
    nick.hall@mapchester.co.uk
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  • 4.  RE: what3words

    Posted 04-13-2021 11:15
    Nick
    Is the What3WordsAddin.dll dated 09/12/2020?

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    John Ievers
    CDR Group
    Hope Valley, United Kingdom
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  • 5.  RE: what3words

    Posted 04-13-2021 11:33
    John,

    downloaded again into a clean directory, still get the same error and the dll date is :
    How would I get a later version?

    Thanks for your help chief

    Nick

    ------------------------------
    Nick Hall
    Mapchester LTD
    nick.hall@mapchester.co.uk
    ------------------------------



  • 6.  RE: what3words

    Posted 04-14-2021 05:38
    Hoping that someone from Precisely might pick this up - or you could go through w3w support....

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    John Ievers
    CDR Group
    Hope Valley, United Kingdom
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  • 7.  RE: what3words

    Posted 18 days ago
    Sorry for being late to the party.
    Do you still have issues using the what3words add-in, Nick?

    What version of MapInfo Pro are you on?

    ------------------------------
    Peter Horsbøll Møller
    Principal Presales Consultant | Distinguished Engineer
    Precisely | Trust in Data
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  • 8.  RE: what3words

    Posted 18 days ago
    Peter,

    V19 and still getting the same error message at the top of the post. W3W support never got back to me after replying that they were looking into it.....

    Nick

    ------------------------------
    Nick Hall
    Mapchester LTD
    Manchester
    ------------------------------



  • 9.  RE: what3words

    Posted 16 days ago
    Edited by Manuela Sabatino 16 days ago

    Hi Nick,

    the reason to get this error message it is that the zip file has been blocked when downloaded from an untrusted site.
    The easiest way to resolve this issue is to follow these instructions:

    - go to your what3words zip file
    - right-click on the zip file and open the properties of the zip file
    - Check the Unblock checkbox next to the message "This file came from another computer and might be blocked to help protect this computer" as it shown on the image below
    -
    Click Apply and OK buttons
    - Re-extract the contents of the zip file again and overwrite the existing file

    unblock zip file

    Now you should be able to install the what3words plugin on mapinfo without any issues.

    N.B. Make sure you uninstall any what3words plugins on mapinfo before reinstall it.

    Please let me know if that was helpful.

    Thanks,

    Manuela



    ------------------------------
    Manuela Sabatino
    Knowledge Community Shared Account
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  • 10.  RE: what3words

    Posted 16 days ago

    Manuela,

     

    Perfect!  Works great – many thanks!

     

    Nick

     

     






  • 11.  RE: what3words

    Posted 16 days ago
    That's great! You are welcome, Nick.

    ------------------------------
    Manuela Sabatino
    Knowledge Community Shared Account
    ------------------------------